About us

Welcome to Geocare, where customer support transcends the ordinary and becomes an extraordinary experience.

Geocare is not only about helping businesses succeed, it’s also about collaborating with great people. Not only do you get the professional skills your company needs, but you’ll also connect with caring people that love what they do and, to be honest, are super cool to work with!

Our Mission

At Geocare, our mission is simple: to provide unparalleled customer support that exceeds expectations.

We believe in a personalized, human-centric approach that large call centers often overlook. Our boutique support center prioritizes the right values, ensuring that our team thrives and our clients feel protected and supported well beyond standard operating hours.

Our clients are typically small to medium-sized businesses needing support in email, phone, social media and/or chat services, often in multiple languages. They are businesses wary of outsourcing, concerned about maintaining their standards of customer satisfaction. We understand these concerns and address them with our steadfast dedication to excellence.

Our Promise

As the CEO, I have ensured that Geocare retains its soul and core values regardless of our growth. Our can-do attitude, commitment, and unwavering support for our clients remain at the heart of everything we do. We welcome any business in need of customer support to reach out for a hassle-free chat. Let us earn your trust and take care of your customers as passionately as we take care of our own.

WE ARE GEOCARE!

GEORGIANA BULARCA, CEO

Georgiana Bularca is a linguistics expert who studied Foreign Languages and European Literature at the University of Pisa and has a Cambridge degree in Advanced English. She speaks four languages, has traveled to more than 100 countries and has lived in Italy, Romania, Sweden and Portugal. 

Her professional background, passion for different cultures and determination to offer an extremely valuable service, led to the creation and success of Geocare over the past 10 years.

Today, with a strong foundation of values that focus on human connection and personal growth, Georgiana’s drive to go above and beyond for her clients remains at its peak.

THE INCREDIBLE TEAM!

We are the passionate, experienced team ready to take your customer support experience to the next level!

Our team takes great pride in our work, as well as our cultural diversity. With our unique backgrounds, we better understand and relate to the specific needs of each client’s customer base.

HERE FOR YOU!

Every team member has multiple years of experience providing online customer support to a wide variety of companies and industries. We work with the latest technology and use all major platforms and communication software.

Most importantly, we are a TEAM. We work together every day to provide the highest level of professional customer support for our clients.

Why We Exist

The seeds of Geocare were sown in my childhood. My favorite game was pretending to run an office, filling out papers, answering important calls, and closing significant deals. This choice of activity was certainly influenced by my mom. She was exceptionally entrepreneurial, running four unique and successful businesses despite living in a small town in the hills of Transylvania, Romania.

This love for administration and communication led me to study foreign languages and work in various office settings in Italy and Sweden.

As an online freelancer, my client base grew, and the next natural step was to establish my own business.

Eleven years ago, Geocare was born. Since then, we have grown with a steadfast commitment to quality and a profound respect for the human element in every interaction.

Our Values

We reject the impersonal, robotic nature of large call centers. Instead, we focus on:

Quality Over Quantity: Personalized support tailored to each client’s unique needs.

Human Approach: Cultivating an environment where customer’s needs come first.

Proactive Solutions: Swift, effective responses to challenges.

Team Well-Being: Ensuring our team is happy and motivated, because a happy team translates to happy customers.

 

I look forward to showing you what Geocare can do for you!

Georgiana Bularca, CEO

Geocare Support, LLC
7754 Okeechobee Blvd
#17893
West Palm Beach, FL
USA 33411

info@geocaresupport.com

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