Customer Support for Applications
We must admit that we really love apps! From monitoring and replying to your app reviews to providing awesome customer support, we’re happy to do it all. We’ll maintain open lines of communication with your team and always provide prompt reporting, using Trello, Slack, Whatsapp, Skype, email, Zoom, Zendesk, Intercom or any other method you prefer.
After all, quick responses, active documentation of technical/feature requests and taking care of all your valuable customers’ needs is vital to keeping your app’s ratings as high as possible. We know what it takes to keep users happy and to create the kind of loyalty that will help your company grow well into the future.
What We Provide
Email, chat and social media support
Apple reviews support
Google reviews support
Friendly, professional approach
Availability based on your needs
Dedicated project manager
Maximum 24 hour response time
Full-time connectivity
Support in multiple languages
FAQ and support template creation
Ongoing communication with your team
Customer issue reporting
Budget-friendly rates
Let’s chat and see how we can help you…completely hassle-free.
In need of more elaborate customer support or virtual assistance? We offer that, too. Just take a look at everything we offer on our full services page.
Get in touch. I’m always available for a hassle-free, friendly chat.
Looking forward to hearing from you and always wishing you much success!
Georgiana Bularca
Founder, Geocare Support, LL