Customer Support for E-COMMERCE

Whatever you sell online, including digital content, services or products that are delivered to your customers, we have you covered! Our team is fully committed to learn how your business operates so that we can offer the highest quality customer support possible.

We know how to professionally reply to customer questions, handle issues that might arise, gather useful feedback and ensure that every customer is extremely well taken care of any time they get in touch.

Our extensive experience with all major e-commerce tools – Shopify, Clickbank, eJunkie or one of dozens of other platforms that we use regularly – allows us to dive right in and take the customer support off your hands. Also, with your dedicated project manager, you’ll always be kept in the loop, receiving updates as often as you wish.

When it comes to e-commerce, we know the importance of providing timely, dedicated support in order to create loyalty, enhance your business’ image and increase your overall bottom line. That’s what our team at Geocare Support will do for you!

What We Provide

Email support
Chat and social media support
Phone support
Friendly, professional approach
Availability based on your needs
Dedicated project manager
Maximum 24 hour response time
Full-time connectivity
Support in multiple languages
FAQ and support template creation
Ongoing communication with your team
Cross-department collaboration
Personal approach (we care about our work!)
Budget-friendly rates

In need of more elaborate customer support or virtual assistance? We offer that, too. 

Get in touch. I’m always available for a friendly chat about your needs.

Looking forward to hearing from you and always wishing you much success!

Georgiana Bularca
Founder, Geocare Support, LLC

High quality work and excellent service for our customers at all times.

Digimarc
USA

Finding an outsourced customer support team that understands the product and takes accountability to answer customers is the most difficult part of having an online store. Geocare Support has been brilliant in all aspects and has gone above my expectations. You have taken care of my customers in the best way and have given me time to focus on other areas of my business. If I have to define my experience with Geocare, it has been exceptional.

Meditation Mental
Mexico

Any service level agreements are always met with gusto. Key customer service at a very high level.

Impulse Pay
United Kingdom

Geocare Support, LLC
7754 Okeechobee Blvd
#17893
West Palm Beach, FL
USA 33411

info@geocaresupport.com

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