Customer Support for PREMIUM MOBILE SERVICES

As the mobile entertainment and services industry continues to evolve, you need high quality customer support that is always one step ahead. Geocare has been working for over ten years with mobile services, offering multi-channel support in multiple languages. Whether your content includes online games, videos, applications, e-books, courses, guides or anything in between, our technology and dedicated agents are ready to meet your needs and goals. Let us handle service assistance, billing, refunds, technical issues and more so that your company can grow knowing that your end-users are well taken care of at all times.

What We Provide

Email, chat and social media support
Phone support (IVR, calls and voicemails)
Live and virtual support options
CRM platform implementation/optimization
Local geo numbers in 90+ countries
Team of professionals
Availability based on your needs
Dedicated project manager
Maximum 24 hour response time
Full-time connectivity
Support in multiple languages
FAQ and support template creation
Customer issue reporting
Personal approach (we care about our work!)
Budget-friendly rates

In need of more elaborate customer support or virtual assistance? We offer that, too. 

Get in touch. I’m always available for a friendly chat about your needs.

Looking forward to hearing from you and always wishing you much success!

Georgiana Bularca
Founder, Geocare Support, LLC

Any service level agreements are always met with gusto. Key customer service at a very high level.

Impulse Pay
United Kingdom

Geocare plays an essential role in providing assistance to our international customer base, covering multiple regions and languages. They have customer satisfaction and retention as a priority.

UME Limited
United Kingdom

Working with Geocare is great – dealing with the team is a pleasure and rollouts to new geos are smooth. Our customers are also happy so it has been a win-win!

CFM
Cyprus

Geocare Support, LLC
7754 Okeechobee Blvd
#17893
West Palm Beach, FL
USA 33411

info@geocaresupport.com

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