Outsourced Customer Support
Why hire one person when you can contract a dedicated team for the same price?
What we offer
Customized customer support options
Professional, reliable and affordable
Phone support
Digital switchboard with live operators ready for all incoming calls. Customised IVR settings (voip line included). Voicemail and Call back options outside operating hours. Multilingual support.
Email support
Quick, professional email support from knowledgeable operators that answer all customer queries and feedback within your specific time frame. Also available in multiple languages and on any schedule.
Social media support
We will reply to all incoming inquiries via Facebook, Instagram and/or Twitter, within your specific time frame and based on the guidelines provided. Multilingual and technical support available, if needed.
Chat support
Live operator, real-time chat support can be set up on its own or in addition to any of our other services. Simply choose your schedule and our operators will be ready to offer immediate assistance.
WHY GEOCARE?
Starting at $750/month
Basic outsourcing
GEOCARE SUPPORT
- Email support
- Phone support
- Chat support
- Social media support
- Existing platform integration
- 24-hour availability
- Zero down time
- Constant quality control
- Dedicated project manager
- Multiple languages
- Ongoing training
- Professional operators
- 100% dedication to your success
- Flexible terms
- Creation of operating procedures
WHY GEOCARE?
Basic outsourcing
- Email support
- Phone support
- Chat support
- Social media support
GEOCARE SUPPORT
Starting at only $500/month
- Email support
- Phone support
- Chat support
- Social media support
- Existing platform integration
- 24-hour availability
- Zero down time
- Constant quality control
- Dedicated project manager
- Multiple languages
- Ongoing training
- Professional operators
- 100% dedication to your success
- Flexible terms
- Creation of operating procedures
We know how important your customers are to your business. That’s why we treat them like our own, allowing you to focus on more important matters. Fully committed to our personal approach, we look forward to building strong relationships with everyone we work with.
– Georgiana Bularca, CEO
Consulting
If you run a small to medium size business and want to maximize the efficiency of your customer support operations, get in touch today for a free consultation. Our results-driven consulting services can do wonders for your bottom line!