Customer Support for Digital Products
Whether you sell eBooks, online courses, photographs, music or any other type of digital products, we’re fully ready and committed to learning about your product and how your business operates so that we can offer the highest quality customer support possible.
We know how to professionally reply to customer questions, handle issues that might arise, gather useful feedback and ensure that every customer is extremely well taken care of any time they get in touch.
No matter how you sell your digital products – Shopify, Clickbank, eJunkie or one of dozens of other platforms that we use regularly – we’re excited to dive right in and take the customer support off your hands. Also, with your dedicated project manager, you’ll always be kept in the loop, receiving updates as often as you wish.
When it comes to digital products, we know the importance of providing timely, dedicated support in order to create loyalty, enhance your business’ image and increase your overall bottom line. That’s what our team at Geocare Support will do for you!
What We Provide
Email support
Chat and social media support
Phone support
Friendly, professional approach
Availability based on your needs
Dedicated project manager
Maximum 24 hour response time
Full-time connectivity
Support in multiple languages
FAQ and support template creation
Ongoing communication with your team
Cross-department collaboration
Personal approach (we care about our work!)
Budget-friendly rates
Let’s chat and see how we can help you…completely hassle-free.
In need of more elaborate customer support or virtual assistance? We offer that, too. Just take a look at everything we offer on our full services page.
Get in touch. I’m always available for a hassle-free, friendly chat.
Looking forward to hearing from you and always wishing you much success!
Georgiana Bularca
Founder, Geocare Support, LLC
