Customer Support for Premium Mobile Services
As the mobile entertainment and services industry continues to evolve, you need high quality customer support that is always one step ahead. Geocare has been working for over ten years with mobile services, offering multi-channel support in multiple languages. Whether your content includes online games, videos, applications, e-books, courses, guides or anything in between, our technology and dedicated agents are ready to meet your needs and goals. Let us handle service assistance, billing, refunds, technical issues and more so that your company can grow knowing that your end-users are well taken care of at all times.
What We Provide
Email, chat and social media support
Phone support (IVR, calls and voicemails)
Live and virtual support options
CRM platform implementation/optimization
Local geo numbers in 90+ countries
Team of professionals
Availability based on your needs
Dedicated project manager
Maximum 24 hour response time
Full-time connectivity
Support in multiple languages
FAQ and support template creation
Customer issue reporting
Personal approach (we care about our work!)
Budget-friendly rates
Let’s chat and see how we can help you…completely hassle-free.
In need of more elaborate customer support or virtual assistance? We offer that, too. Just take a look at everything we offer on our full services page.
Get in touch. I’m always available for a hassle-free, friendly chat.
Looking forward to hearing from you and always wishing you much success!
Georgiana Bularca
Founder, Geocare Support, LLC
United Kingdom
Cyprus
